Human 1.0 is a customer strategy firm that helps companies innovate business programs, practices and organizational culture to realize the benefits of social media and Web 2.0.
Through extensive research and first hand client engagement projects, we have found that companies that are successful in leveraging social media and communities do so by turning their business processes into social processes — at Human 1.0, that’s what we do, we help clients turn their customer-facing processes into social processes.
Our clients include Microsoft, DataXu, Intuit, FedEx, Dassault Systemes, EMC, Longworth Venture Partners, SAP and Wolters Kluwer.
We believe that Marketing and Customer 2.0 strategies and programs should not only deliver business results on their own, but also make other traditional programs – like lead generation, events, public relations, sales support, and customer communications—work more effectively. We focus on developing the right communications and social strategy for your ecosystem of customers, thought leaders, business partners, .. and anyone else who interacts with your brand!
What sets us apart: our obsession with helping clients succeed — achieving valuable business outcomes, while minimizing risk and the amount of time their staff needs to devote to these efforts.
We also believe that you should NEVER buy products and services from a company who doesn’t drink their own cool-aid. That is why we are developing a unique approach to deliver our services through a social consulting service delivery model. To find out more about this developing concept (and yes, we suspect this will always be work in progress — sort of a permanent state of beta-ness), click here.
